Contact us at Spin Million Casino

Instant chat support

Agents reply around the clock. Logged-in players get their account pulled up instantly.

Payment history, KYC uploads and limits live in your profile, open any time.

Create an account in about two minutes and the welcome offer is added to your first deposit.

Welcome offer

100% up to £1,250 + 250 free spins

While you wait for our reply, your welcome package is ready to claim.

Our support team handles accounts, payments, bonuses and technical issues. Most questions are solved in the first reply.

Mention your username, the date of the issue and, for payments, the method and amount. Screenshots save a lot of back and forth.

We are online 24/7. Typical reply time: a few minutes on live chat.

You can use the chat window on any page or send an e-mail to [email protected]. Both reach the same team and share your history.

Support can apply limits, time-outs and self-exclusion on request. SpinMillion is strictly for players aged 18+.

If we request documents, the reason is always explained in the message. Checks are usually completed within one working day.

Complaints are logged, reviewed by a second person and answered by e-mail. Keep your reference number for any follow-up.

Feedback about the site is welcome at the same address. We use it to decide what to fix next.